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  • Margaret L

    MILWAUKEE, WI | 2025 Buick Envista
    Confirmed Service Review
    February 2, 2026
    1. It took over a month for sensors to supposedly come in. Only when I stopped by the dealership to check, the all of as sudden just arrived the previous night. I set up an appointment indicating in advance that I would need the car done by the end of the day, or I would need a loaner. 2. Brought the car in at 8am. Reminded the service gentleman about needing the car or a loaner by the end of the day. By 1pm I had to call on the status. The gentleman I spoke with knew nothing of needing it by the end of the day or needing a loan. Said he would check on the status and call back. By 3pm I still didn't hear back. 3. I had to call again at 3:20......and miraculously, my car had just been pulled up and it was ready. I was told "I'll see if there is anyone to pick you up before they leave!" 4. I was picked up and when I finally made it to the dealership, a guy was walking through the garage and said "there is your car" and kept walking. I had to ask about the keys and as he was walking he just said they Re in there and walked away. No paperwork, no nothing. For my first service experience it certainly didn't give me a warm and fuzzy feeling!
  • Shawn M

    FRANKLIN, WI | 2026 GMC Yukon XL 1500
    Confirmed Sales Review
    February 2, 2026
    Nick Jacobs was wonderful to work with.
  • Michael B

    SOUTH MILWAUKEE, WI | 2024 GMC Terrain
    Confirmed Service Review
    February 2, 2026
    Didn't check air in tires
  • Eugene B

    WIND LAKE, WI | 2026 GMC Sierra 2500 HD
    Confirmed Sales Review
    January 30, 2026
    Isiah was great to work with.
  • Amanda B

    OAK CREEK, WI | 2020 GMC Terrain
    Confirmed Service Review
    January 30, 2026
    Poor communication. Car was there for days for initial inspection. No shuttle as promised. Scrambling. Billing keeps changing. Was told it was under manufacturers warranty and zero cost and now received a call two weeks later that I owe $100. The worst experience I’ve ever had. Best to have the service or general manager call me instead of me posting my full review.
  • Jorge C

    WEST ALLIS, WI | 2025 Buick Envista
    Confirmed Service Review
    January 29, 2026
    Excelente atención y rápida atención
  • Petter F

    KENOSHA, WI | 2023 GMC Yukon XL 1500
    Confirmed Service Review
    January 28, 2026
    My service adviser is amazing. He is always informative of current service needs and future needs

    Response from Kunes Buick GMC of Oak Creek

    January 29, 2026
    Thanks for highlighting some of our staff who helped make this such a great experience! We can't wait to see you again, have a great day.
  • Lawrence S

    BEACH PARK, IL | 2025 GMC Sierra 1500
    Confirmed Service Review
    January 27, 2026
    On time service

    Response from Kunes Buick GMC of Oak Creek

    January 28, 2026
    Lawrence, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
  • Marquesha R

    MILWAUKEE, WI | 2024 GMC Terrain
    Confirmed Service Review
    January 27, 2026
    Good customer service

    Response from Kunes Buick GMC of Oak Creek

    January 28, 2026
    Marquesha, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
  • Hailey G

    MOUNT PLEASANT, WI | 2026 GMC Acadia
    Confirmed Sales Review
    January 23, 2026
    Nick was awesome to work with! Bought my dream car and it was truly a seamless experience

    Response from Kunes Buick GMC of Oak Creek

    January 23, 2026
    Hailey, thanks for highlighting our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!